Field Support Engineer
Field Support Engineer required being responsible for System diagnosis and testing; recording and applying any corrective actions necessary to restore full functionality to the systems on assigned platforms.
Typical activities will include:
Provide Platform Field Engineering Support to customers
Rebuild, Inspect, Full Functional Testing, Reporting and Certification of systems installed on Land platforms.
STW, NWHT and NWST Reporting and Certification of systems installed on Maritime Platforms
The production, assessment and delivery of engineering reports produced against work conducted.
Ensuring that the tests conducted and any necessary diagnostics and corrective actions are conducted in accordance with current approved processes and procedures.
Ensuring the security at all times of equipment, including cryptographic material, in their charge.
Ensuring Quality Assurance inspections are carried out and that all work is completed in accordance with the provided schedule and to the appropriate documented standard.
Ensuring a closed loop process is maintained and that all appropriate documentation is maintained.
After inspection or repair, using appropriate means, ensuring that any limitations in platform functionality, including safety related issues, are appropriately documented and briefed to the customer, user and any relevant repair agencies.
The successful candidate will have the below skills/experience:
Able to diagnose RF/IP based network faults utilising standard test equipment/software troubleshooting tools.
Understanding of Earth Bond testing processes against defined Defence Standards.
Knowledge of installation practices relating to military platforms.
Technical awareness of Electrical, Mechanical and Computer Systems Hardware.
Able to generate test failure and inspection reports.
Excellent PC skills and knowledge of Microsoft Applications.
Ability to multi-task and cope under pressure, in a stressful environment.
Flexible approach and quick learner of new systems.
Clean UK Driving Licence.
Ability to work with limited supervision often at Customer sites
Knowledge of health and safety at work legislation and practices.
Knowledge of Defence Standards.
Good verbal and written communication skills
Be able to lead a small working team of personnel
Work well in wider teams comprising personnel from customers, users, and industry.
Candidates must be willing to undergo the security vetting procedure.